Motivational Ideas for Sales Managers Essay Example | Topics and Well Written Essays - 500 words

Motivational Ideas for Sales Managers - Essay Example Salespersons may make out sales cheques, cash and credit payments, give change and accept receipts. They may also be able to handle exchange and returns. In addition, salespersons also need to keep the working place spick and span. To work efficiently and systematically, many stores have installed computer terminals to register sales, adjust inventory figures and perform simple calculations. The computerized system helps the salespersons to work smartly. Salespersons may help order merchandise, stock shelves or racks, mark price tags, take inventory and prepare displays. In selling things such as food, hardware, linens, and housewares, salespersons usually only take payments and bag purchase. The most important quality that makes a salesperson dependable is his patience. They should be able to deal tactfully with impatient and rude customers in order to make a sale or handle a complaint. In business industry, incentives like attractive salary, bonus, and rewards are being introduced by the management level to motivate staff morale, improve the quality of customer services, and promote team effort among staff to achieve better efficiency and productivity. The salary of some salespersons may be paid by hours. Some receive a portion of the price of what they sell, which is called a commission. Some salespersons earn only a commission and other receive a commission plus a low hourly wage. Commission sales may allow retail salespersons to increase their hourly wages. However, how much to be received depends mainly on how much has been sold by the salesperson. To increase the profit, apart from applying their sales skills effectively, they may introduce customer sales incentives to drive more business.  

Management and leadership Development Coursework

Management and leadership Development - Coursework Example Just like, organisation leaders, national leaders need to understand the role and responsibilities of effective managers. The need to understand some of the most essential concepts in leadership and management by professionals and business executives is facilitated by the changing nature of market and market dynamic in modern society (Day2001, p. 613). The need to cope with the current competition in local and international markets has as well enhanced the increased the demand of the knowledge on leadership and management (Cromwell & Kolb 2004, p. 471, Day, 2001, p. 91). At present, there are numerous researches that have been undertaken to understand some of the most complicated concepts of leadership and management development (Bass, 1999, p.31). However, researchers have universally defined the concepts leadership and management development as broad activities that facilitate and support one’s ability to lead and manage other people and professionals in a specified social s etting (Leithwood, Karen, Stephen and Kyla, 2010, p. 91, Reed, 2005, p. 163). In a good number of organisational structures, the interaction between leaders and managers has played a very essential role in their productivity and expansion (Collier, & Esteban, 2000, p.207, Palus & Horth, 2004, p439). Many researchers have attributed the development and expansion of most of the modern global corporations and institutions with effective interaction between leadership and management in their management and operations (Chappelow, 2004, p.81, Conger 1999, 179, Dering 1998, p. 32). As defined, managers in organisations are professionals who have the responsibility and ability of managing the organization through controlling all production processes. Managers have the responsibility of ensuring that, all activities and operations in an organisation are effectively managed and controlled (Martineau 2007, P.23, Procter 2002, p. 27). On the other hand, leadership is described as ability and sk ills of setting attainable goals in reference to the organisation goals and objectives. Leaders in any organization should therefore have the ability of communicating the set goals to others employees in a way that would enhance harmonious and voluntary teamwork in order to accomplish the established objectives and goals (Sankar 2003, p.45). To succeed in modern complicated corporate market, any organization ought to have effective and well-qualified managers and leaders. In any organisation, a manager has the responsibility of controlling, leading, organising and planning the organisation activities (Lukas, Holmes, 2007, p. 91). Therefore, some scholars have defined management as activities and functions that determine the manner in which organisation technical, human, informational and physical resources are coordinated and arranged to perform a specified responsibility that is designed to benefit the organization. Moreover, an effective leadership implies that, a qualified manage r must have the ability of influencing critical process and operations in an organisation. Leaders in an organization should be focused on facilitating creation of systems, methods and strategies for building capacities and knowledge (Burns, 1978, p. 17). Although leadership and management development are used interchangeably, some scholars have identified very specific differences between leadershi